FAQ

USA                              3-5 business days via USPS 

                                     3-8 business days via FedEx SmartPost

Canada                      5-10 business days without tracking

International                 10-20 business days without tracking

***Some items have individual shipping times and may take longer than outlined above.

Shipping is calculated by the total weight of the order.

If you are unsatisfied with your order, please email info@stubbornshiba.com with the issues.

If there are issues with the quality of the print, please submit 2 photos of the garment clearly showing the print issue so we can issue a replacement. (1 photo of the entire garment, and 1 close-up photo of the issue(s)).

Returns are not accepted due to sizing related issues.  Please double check the sizing charts before finalizing your orders.

If you are interested in a customized image of your dog, including but not limited to a specific pose, color matching, and adding personalized text do not hesitate to contact us at our support email info@stubbornshiba.com.

You can choose one of two options for processing payments.  Credit Card or Paypal.  Credit card Checkout is 100% secure and provided by Shopify.com.  You may also choose to pay through Paypal.  You do not need a paypal account to use it.  Follow the instruction on their website on how to pay as a visitor.